We at FineBuy.pk strive to provide you with the best shopping experience. However, if you are not completely satisfied with your purchase, we offer a 7-day return policy for your convenience.

Conditions for Returns

1. Time Frame: Customers can initiate a return request within 7 days of receiving the product.
2. Product Condition: The product must be in its original condition, unused, and undamaged.
3. Packaging: Ensure the product is returned in its original packaging, including all accessories, manuals, and tags (if applicable).
4. Proof of Condition: Customers are advised to record a video of the parcel unboxing at the time of delivery to serve as proof in case of damage or defect.

How to Initiate a Return

To initiate a return, please contact our customer support team:

• Email: finebuypk@gmail.com
• Phone/WhatsApp: 03006663816

Provide the following details:

• Order number
• Reason for return
• Video proof of unboxing (if applicable)

Important Notes

• Products that are damaged, altered, or missing original components will not be eligible for returns.
• Once your return request is approved, further instructions for return shipping will be provided.
• Refunds or replacements will be processed after the product is received and inspected by our team.

We appreciate your understanding and cooperation in ensuring a smooth return process. For any queries, feel free to reach out to us!